par98 Frequently
Asked Questions

par98 requires a valid Pakistani National Identity Card (CNIC) for all account holders. You will need to upload a clear photograph of the front and back of your CNIC, plus a selfie holding the document. In some cases, par98 may also request a recent utility bill or bank statement as proof of address. KYC documents are reviewed within 24-48 hours during business days.

The minimum age to open and use a par98 account is 21 years. This is strictly enforced during the KYC verification process. Any account found to belong to a player under 21 will be immediately suspended and all associated funds frozen. par98 takes underage gambling very seriously and uses identity document verification to enforce this rule without exception.

On the par98 login page, click the "Forgot Password" link. Enter the email address registered to your account and par98 will send a password reset link within a few minutes. If you do not receive the email, check your spam folder. If the issue persists, contact par98 support at [email protected] with your registered mobile number and full name for manual account recovery.

No. par98 strictly permits only one account per person, per household, and per device. Opening multiple accounts is a violation of par98's Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you have accidentally created a duplicate account, contact par98 support immediately to resolve the situation before it escalates.

To close your par98 account, go to Account Settings and select the account closure option, or email [email protected] with a closure request. Before closure, ensure you have withdrawn any remaining PKR balance. Note that account closure is different from self-exclusion — if you are closing due to gambling concerns, par98 recommends using the self-exclusion tool instead, which provides additional safeguards.

Log in to your par98 account and navigate to the Cashier section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR, and follow the on-screen prompts. You will receive a USSD push notification on your registered JazzCash mobile number to confirm the transaction. JazzCash deposits on par98 are typically credited within a few minutes.

Yes, EasyPaisa is a fully supported deposit method on par98. Head to the Cashier, choose EasyPaisa, enter your desired PKR deposit amount, and confirm via the EasyPaisa app or USSD on your registered Telenor number. EasyPaisa deposits are processed almost instantly in most cases. Minimum and maximum deposit limits apply — check the Cashier page on par98 for the latest PKR thresholds.

The minimum deposit on par98 varies by payment method. For JazzCash and EasyPaisa, the minimum is typically Rs 500. For bank transfers via HBL, UBL, or Meezan Bank, the minimum is usually Rs 1,000. Raast instant bank transfers may have a different threshold. Always check the Cashier page on par98 for the most current minimum deposit amounts, as these can be updated from time to time.

par98 processes withdrawal requests within 24 hours on business days. JazzCash and EasyPaisa withdrawals are typically the fastest, often arriving within 2-4 hours after processing. Bank transfers to HBL, UBL, Meezan Bank, or via Raast may take 1-3 business days depending on the receiving bank. Your first withdrawal requires completed KYC verification before it can be approved and processed.

par98 does not charge platform-side fees on standard deposits or withdrawals. However, your payment provider — JazzCash, EasyPaisa, or your bank — may apply their own transaction charges, which are outside par98's control. Raast transfers are generally free. Check your mobile wallet or bank's fee schedule for details. par98's Cashier page will also display any applicable processing information at the time of transaction.

par98 offers a wide variety of slot games, including video slots, classic 3-reel slots, jackpot slots, and themed slots from leading international game providers. Categories include High Roller slots and the popular Insect Master game. Games are regularly updated with new releases. All slot games on par98 use a certified Random Number Generator (RNG) to ensure fair, unpredictable outcomes on every spin.

Yes. par98's cricket betting section covers Pakistan Super League (PSL) matches extensively, including match winner markets, top batsman, total runs, and in-play live betting during PSL fixtures. Beyond PSL, par98 also covers international Test matches, ODIs, and T20s featuring the Pakistan national team. Cricket is one of the most popular sports on par98, and markets open well ahead of each match.

Return to Player (RTP) percentages on par98 slot games vary by title and game provider, but most slots available on the platform carry an RTP between 94% and 97%. The specific RTP for each game is typically listed in the game's information or paytable section. Higher RTP means a better theoretical return over a long period of play — though individual session results will always vary due to the RNG.

Yes. par98 is fully optimised for mobile play. The platform runs smoothly on Android and iOS browsers without requiring a separate app download. Simply visit par98.org on your mobile browser, log in, and enjoy the full casino and sportsbook experience from anywhere in Pakistan — whether you are in Karachi, Lahore, Islamabad, or Faisalabad. A mobile-first design ensures fast loading even on 4G connections.

Yes. All games on par98 use certified Random Number Generator (RNG) technology, ensuring that every outcome — every card dealt, every reel spin, every number drawn — is completely random and cannot be predicted or manipulated. par98 operates under an international gaming license, which requires regular third-party audits of the platform's gaming software to confirm fairness and compliance with international standards.

par98 offers a welcome bonus for new players upon their first deposit. The specific bonus percentage and maximum PKR amount may vary — check the Promotions page on par98 for the current offer. Welcome bonuses are typically a percentage match on your initial deposit, meaning par98 adds bonus funds on top of what you deposit. Wagering requirements apply before bonus funds can be withdrawn as real PKR.

Wagering requirements — sometimes called playthrough requirements — specify how many times you must wager bonus funds before they can be withdrawn as real PKR. For example, a 20x wagering requirement on a Rs 1,000 bonus means you must place Rs 20,000 in total bets before the bonus converts to withdrawable cash. par98 shows your wagering progress in Account Settings under the Bonuses section. Always read bonus terms before claiming.

Yes. par98 bonuses carry an expiry period, which is stated clearly in the individual bonus terms at the time of claiming. If wagering requirements are not met within the specified timeframe — typically 7 to 30 days depending on the promotion — the bonus and any winnings generated from it will be removed from your account. par98 recommends reading all bonus terms carefully before opting in to any promotion.

par98 rewards its most active players through a loyalty programme where regular play earns points that can be converted into bonus funds or other benefits. Higher activity levels unlock VIP tiers with improved perks such as faster withdrawals, dedicated account management, higher deposit limits, and exclusive PKR bonuses. Details of the current loyalty structure are available in the Promotions section of your par98 account.

par98 operates under an international gaming license issued by a recognised regulatory authority. This license requires par98 to maintain fair gaming standards, player fund segregation, responsible gaming tools, and anti-money laundering compliance. Licensing details are available in the footer of par98.org. Players are encouraged to review the license information and understand that par98 is subject to ongoing regulatory oversight.

par98 enforces a strict 21+ minimum age through mandatory CNIC-based identity verification during the KYC process. No player can complete a withdrawal without passing age verification. par98 also conducts random re-verification checks and will suspend any account where there is reasonable suspicion of underage access. Parents and guardians are encouraged to use parental control software on shared devices to further prevent underage access.

To self-exclude, log in to your par98 account, go to Account Settings, and select the Responsible Gaming tab. Choose the self-exclusion option and select your preferred duration — a minimum of 6 months or permanent exclusion. Self-exclusion takes effect immediately: your account is locked, all marketing stops, and re-registration attempts are blocked. If you need urgent assistance, email [email protected] with the subject line "Self-Exclusion Request".

par98 provides a full suite of responsible gaming controls accessible from Account Settings: deposit limits (daily, weekly, monthly), loss limits, session time limits, cooling-off periods (24 hours to 30 days), reality check reminders, and self-exclusion. Limit reductions take effect immediately, while limit increases have a mandatory 7-day cooling period. par98's responsible gaming tools are available to all players at all times without requiring support team involvement.

par98 customer support is available via email at [email protected] during Pakistan Standard Time (PST) business hours, seven days a week. When emailing, include your registered username or mobile number and a clear description of your issue to help the support team resolve it quickly. For responsible gaming matters such as self-exclusion requests, mark your subject line accordingly so the request is prioritised by the relevant team.